Planning a child seat request

Journey planning

Do not leave child seat requests until travel day. Sharing age, height and weight helps discuss a suitable option. Give separate details for each child. Do not assume a seat is available in every vehicle; confirm availability and placement before finalising. Mention if you bring your own. Include pushchairs and family luggage in the vehicle request, and discuss installation details before travel.

Before booking checklist

  • Share details for each child
  • Confirm seat availability beforehand
  • Include the pushchair in luggage

Confirm your request

Include the date, time, passenger count and luggage needs in your booking form. Sending a request does not itself confirm a reservation. Agree on pickup, vehicle suitability and contact details together through WhatsApp before finalising your travel plan.

Plan your transfer